Shipping policy

🚚 TAILSTALK – Shipping Policy

Last Updated: [18-09-2025]

At TAILSTALK, we’re proud to offer fast and reliable local delivery within Chennai to ensure your pets get what they need, when they need it.

📦 Where We Deliver

Currently, we deliver only within the city limits of Chennai, Tamil Nadu.

  • We do not ship to any other cities or states at this time.

  • Orders from outside Chennai will not be processed or shipped.

🚀 Delivery Options in Chennai

Delivery Type Delivery Time Shipping Fee
Standard Delivery 1 business day (cut-off time: 9PM) Free
Same-Day Delivery Within 6–10 hours (cut-off time: 3PM) ₹60

Orders placed after 3 PM will be automatically shifted to next-day delivery.

📋 Order Processing

  • All orders are processed and dispatched within 24 hours of order confirmation.

  • You’ll receive updates via WhatsApp or Email once your order is packed and dispatched.

🛑 Important Notes

  • Please ensure that the delivery address is complete and accurate at checkout.

  • Our team may contact you before delivery to confirm availability and address.

  • In case of any delivery delays (e.g., weather or traffic), we’ll keep you informed promptly.

❓Questions?

For any shipping or delivery-related queries, feel free to contact us:

📧 Email: support@tailstalk.in
📞 WhatsApp / Phone: +91 81221 79190